Running a small business/shop in a rural community is a unique proposition, as such are our terms and conditions.
Keep in mind that an extremely high percentage of our work consists of specialty vehicles, motorcycle, powersports equipment, and agricultural machines, most of these have led a rough life due to potential neglect by previous owners, or from a lifetime of hard work.
We do our best to find reasonably priced, high-quality parts, in some cases (vintage anything) there are parts available, but the quality of these parts is sub-par at best. I’m sure a cheaper option can be found through a variety of online sources, but we don’t usually make use of that grade of part.
· All repairs/estimates are, at my discretion, subject to a parts deposit before anything is ordered or repairs started.
· All repairs/estimates are, at my discretion, subject to a 50% deposit (usually if the repair requires a large amount of labor/diagnostic time)
· Refunds on labor due to poor craftsmanship are available only as additional labor.
· Once a special-order part has been ordered, there isn’t usually an option for a refund.
· There are no refunds on parts once they have been installed or the customer has taken possession of part.
· Any displays of aggression, threats, violence, etc. towards my staff, myself, or any property (personal or otherwise) will be greeted with a quick visit from our local law enforcement.
· If a machine has a failure due a pre-existing condition while in our care, we claim no-fault.
· We operate using “best efforts” business practices (legal term), meaning that all work performed was done with the best of intention and performed with an eye for quality, rest assured that when leaving here, your machine has been repaired with our best efforts that we can apply within budget/parts quality/availability.
· There are dogs and one cat here, please be aware of this. They have no history of aggression but aren’t very fond of trespassers.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.